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First, a little background information about myself. I have been taking Suboxone for the past 8 years, it has been a godsend for me. I was addicted to Vicodin and Percocet for a few years after tearing my ACL & MCL in a high school football game.

Bad luck on my part, but eventually I pulled myself off the ground (on my own accord) & truly learned a lot about myself , what I valued & wanted in life throughout this largely hellish ordeal.

I have been filling three prescriptions that I take (Suboxone Film Strips 2.0 2x daily, Concerta 18 mg 2x daily, & Elavil 25 mg 2-3 pills at night for sleep) for years. On both the suboxone and elavil for the past 8 years, and only filled my rx at Walgreens . As for the concerta, on it for some 4-5 years, the same dosage and have filled it exclusively at walgreens as well. I mention this to illustrate that there is an extremely clear record in the walgreens database, as it regards to me prescription history.

Over these eight years I have not once attempted to refill a prescription before insurance would cover it, I have not been "red flagged" by the FDA/DEA for any patterns that were deemed suspect, never attempted to alter a prescription or engaged in any activities that would legitimately alarm a
pharmacist/doctor/other parties etc...

I've completely abided by the doctors instructions. As for a refilling schedule, on my suboxone I have tended to refill on the 30th day, and never earlier than the 27th day( once-vacation).

Unfortunately, I recently moved from Chicago where there were numerous pharmacies that stocked suboxone, to a rural part of Illinois. The number of pharmacies that stock suboxone in my new area is extremely scarce. The local walgreens, which is my first option, constantly tells me they've ordered it, assuring me they'll have it when I need it only for me to show up on day 30 and they've not received it.

After this happening a few times to me and having to endure a few days without my suboxone and the withdrawal that ensues with that, I began to call the 5-6 Walgreens within 50 miles of my house and seeing if any had my dosage in stock. To ensure that I wouldn't have to endure withdrawal, over the past few months I have been refilling my suboxone a day early as a precaution, so 29 days into the 30 day cycle.

My insurance covers my refil when doing so, they actually told me today that they'd cover it four days early, so 26/30 days, but that's not the point.

My doctor is fully aware of this, he was the one who recommended this and made abundantly clear to walgreens that this is with this knowledge and consent.

Today, I spoke to pharmacy tech over the Walgreens hotline where she has access to the walgreens database and all the requisite information one would need to tell you where to go to fill a rx.

She informed me that "Walgreens X" would fill it, had the full quantity and all that good stuff. Although it was 40 minutes away, I had no choice but to endure the drive. Small inconvenience to endure for one's health, so no complaints really on that end.

When I got the pharmacy, I handed the new rx to the pharmacist tech, as my doctor insists on closely monitoring his patients and thus "refills" my script by giving me a new one each month and always marking 0 refills on the script.

The pharmacy tech said it would be ready in 20 minutes. 10 minutes in the actual pharmacist calls me over and says that my insurance wont cover it and therefore, she couldn't fill it. Clearly not realizing how the days of the month thing works, something that many pharmacists don't seem to get, she said that because the previous script was filled on March 17th, my insurance wouldn't fill the new script until April 17th.

Throughout this conversation she made me feel like a junkie coming off the street to fill his oxycontin script 15 days early and looking like he's clearly high. She did all of this while other customers were within hearing distance & she seemed to relish in attempting to embarrass me . Coincidentally, the 3-4
people standing behind me throughout the ordeal were shocked by her behavior & one actually told her that she should be ashamed of herself.

Since getting clean, I've graduated from both college and law school. I'm a "productive" member of society, and for someone my age, I probably couldn't look less like the stereotypical abuser. Well dressed, clean cut, and all that BS. I don't mention my "success" to brag or anything of that nature, but rather to make clear that I gave her NO reason to be concerned as it relates to my appearance/behavior.

Now after I explained the days of the month thing to the pharmacist, informing her that March contains 31 days, and that by filling the script on April 14th (yesterday) that it would be a mere ONE day early.

So finally she relented, and SUDDENLY my insurance covered the new script. So she knowingly lied to me that my insurance wouldn't cover the new script. Two different pharmacy technicians made it abundantly clear that my insurance would
cover the new script before she was handed the script to fill.

So eventually she told me ok & it would only be a few minutes. I sit back down trying not to loose my cool, and I notice her just looking at the screen and obviously analyzing my history in the database. While she's doing this she keeps making smug faces and shaking her head. Finally, she starts to actually fill the script, but only after berating me for having the audacity to fill my suboxone a mere day early, the Oh So Suspicious pattern she was clearly enamored by.

When I reminded her that this was out of necessity, and because of the constant incompetence and complete disregard for my needs by other walgreens pharmacists which had more than three times left me dope sick for three days because they couldn't do their job, she basically said tough S*** .

She finally calls me over indicating it's ready. This is when she says that my insurance would only allow her to fill 5 days worth and then after those 5 days I'd be able to return for the remainder.

Now this is is in COMPLETE contrast to what my insurance company informed me today. And quickly let me point out, that I do understand the necessity for pharmacists to protect themselves and not put themselves in a position to lose
their license. The tools that the DEA/FDA or whatever parties have installed are obviously necessary as a means of preventing drug abuse, and I'd be the
first person to agree with this.

However, its clear that this was NOT a situation where she was putting herself in any danger, as every necessary component to protect her license and thus enable her to fill the script "EARLY" were in place. As well no moral issues
were present either.

Basically, what I'm asking of anyone with the know how, is do I have any legal recourse in regards to this? Can I report her to the DEA, whether in Illinois or whatever part has jurisdiction to deal with this?

She clearly took it into her own hands whether or not to honor and fill a valid prescription, one in which she knew had been OK'd.

I've had enough with this and this woman, from my experience today, doesn't belong working in a pharmacy.

Oh and one last point, which even further strengthens my argument, is that about two months ago one of the new pharmacies that I had to resort to visit, inquired
with the Illinois DEA or whatever department, to inquire about my suboxone prescription history just as a precaution because I had never been to this particular pharmacy and the pharmacist, who was pleasant and professional, just informed me that she needed to protect herself.

I said fine, I understand, no problems. She called, was on the phone with them for a decent amount of time and they informed her that everything with my prescription history was completely legit and she happily filled the script. I also mentioned this to the pharmacist today, but she completely disregarded this. When I called back the Walgreens hotline to seek clarification, the pharmacy tech told me that the pharmacist said they didn't have more than the 5 days supply, seemingly a tell tale sign that she knows she was in the wrong and thus positioned herself to be disciplined by the DEA or whoever.

My doctor said she doesn't possess the legal authority to do this, but that it would be a good idea to seek further validation.

This was the first time in years where I had the urge to use, & I can't honestly say that I wouldn't have without knowing that it'd be futile because of the suboxone preventing any euphoria. I can't shake this & I don't want anyone else
to endure this treatment at her hands.

Please help & sorry for the length!

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